Frequently Asked Questions

Everything you need to know about bringing our home goods into your space.

What is the standard shipping timeframe for home decor items?

Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-7 business days to arrive at your doorstep.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

What is your return policy for furniture and fragile goods?

We offer a 30-day return policy on most items. Please ensure that products are in their original packaging. For fragile items that arrive damaged, contact our support team within 48 hours for a full replacement.

Are your products sustainably sourced?

At Next Chapter Studio, we prioritize ethical manufacturing. Many of our collections feature FSC-certified wood, organic textiles, and recycled materials to ensure a low environmental impact.

How can I track the status of my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to our logistics partner's portal.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Affirm.